FAQ's

How to Place Your Order

  • Browse Our Collection: Explore our curated selection of products and choose the items you wish to purchase. Refer to our size chart for accurate sizing if needed.
  • Add to Cart: Click the ‘Add to Cart’ button for each item you wish to purchase.
  • Review Your Cart: Once you have selected all your items, click the cart icon at the top right corner. You can choose to continue shopping or proceed to checkout.
  • Checkout Process: Sign in to your existing Slikdrip account or continue as a ‘New User’ to create an account.
  • Finalize Your Order: Confirm your shipping address, select your preferred payment method, and click ‘Place Order’ to complete your purchase.

Order Confirmation

After placing your order, you will receive a confirmation email containing your order details and order ID. Once your order is shipped, you will receive an additional email with shipping information. You can then relax and await the arrival of your new products!

Payment Security

Shopping with us is safe and secure. All transactions using Credit Cards, Debit Cards, and Net Banking are processed over an encrypted connection to ensure your financial information remains protected.

Delivery Time

For UAE orders, delivery typically takes 7-10 business days for metropolitan areas and 10-15 business days for other regions. Delivery times may vary based on shipping address and external factors such as public holidays and weather conditions.

Exchange Policy

Exchanges are available only for products that arrive damaged. Please report any damage within 24 hours of receipt to initiate an exchange.

Refund Policy

Refunds are provided only for defective products. If you are not fully satisfied with your purchase, we offer a credit note valid for 6 months, which can be used for future purchases.

Order Cancellation

Once an order has been shipped, it cannot be modified. To request changes before shipping, please contact us directly. COD orders that have not yet shipped can be canceled by reaching out to our customer care team. Prepaid order cancellations are available upon request.